Exempt Position, Salary Range: $32,000 and up
Major Functions: Individual will work with participants on all phases of the participant lifecycle including; eligibility process, assessments, planning for training, job placement and retention, and associated case management activities. Position requires the candidate to be highly proficient at developing and updating Excel databases; have extraordinary communication skills; keen attention to details; strong organizational skills; and the ability to work independently and as part of a team.
Responsibilities: Operates in compliance with all applicable Federal, State, and Local standards in the performance of the essential functions of the position.
Provide Intake services to program participants, including supervision of the application and assessment processes, creation of participant case file, and internal monitoring of participant case files. Maintain all client files. Conduct initial applicant interview to verify program eligibility
- Maintain applicant pools for OJT positions, matching applicants with OJT designated training opportunities
- Provide individualized case management. Act as lead contact for participant performance questions. Works with employer Human Resource team to facilitate successful OJT contracts
- Work with supplemental training providers, arranging for participant supplemental training when appropriate
- Provide counseling and guidance to all clients, including job search assistance
- Working collaboratively with the client, develop a service strategy, including determining appropriate On-the Job training for success
- Travel to Worksite to Meet with Reverse Referrals
- Assist Project Director in developing program policies and procedures to assist in management of participants.
- Assist Project Director in overseeing OJT Program Specialist II and Program Specialist I day to day activities. Step in to support Project Director and answer inquiries when needed.
Knowledge, Skills, and Abilities:
- Strong project management and organizational skills
- Highly proficient with creating and maintaining databases
- Ability to work independently
- Ability to work cohesively with other team members
- Knowledge of the public workforce development service delivery system
- Ability to respond effectively to the most sensitive inquiries or complaints.
- Time management skills
- Skilled at self-management and self-motivation
- Written and verbal communication skills
- Skilled in analyzing data
- Ability to perform basic mathematical computations
- Problem solving and decision making skills
- Conflict resolution skills
- Proficient in Microsoft Office products: Windows OS, Word, PowerPoint, Excel. Proficiency in MS Access a plus
Education and Experience:
- Bachelor’s degree or equivalent combination of formal education and experience in workforce development, human resources, or closely related field.
- Experience preferred in working with the public workforce investment system and employment services programs with the Workforce Investment Act (WIA).
- Experience preferred with case work.
Qualified applicants should send a cover letter addressing skills, education and experience, as related to position responsibilities, and resume to SVWIB, P.O. Box 869, Harrisonburg, VA 22803 or email: firstname.lastname@example.org. No phone calls. The SVWIB is an Equal Opportunity Employer/program auxiliary aides and services are available upon request to individuals with disabilities. Complete application packets must be received no later than 4 p.m., Wednesday, March 26, 2014.